Job Description

Paparazzi is a high energy southern chophouse with all the pazazz of Hollywood with elevated dining and a private lounge! Milkshake Concepts is hiring a Bar Manager for Harper’s Restaurant located in Deep Ellum. The Bar Manager oversees all Bar operations at a restaurant. This individual shapes a client’s experience by maintaining the bar's appearance, hiring and training Bartenders, and ensuring excellent customer service. Job Duties

• Interview and hire for a restaurant’s bar staff. Ability to develop a specialized hiring process to meet a restaurant’s needs.
• Manage the training of the bartenders
• Supervise Upkeep of Guest Areas by directing staff to attend to any accidents as well as personally assisting in cleanup.
• Responsible for shift planning using the scheduling systems to assign waitstaff based on anticipated demand. Ability to direct staff to handle unexpected situations and customer concerns throughout a shift as needed.

• Proficiency with restaurant POS system (Point of sale), including refunding customers, providing discounts, and comping items.
• Organizational skills, able to multi task many responsibilities at one time.
• Training experience to lead staff onboarding
• Leadership skills to keep staff on task, motivated, and focused.
• Conflict resolution skills to manage staff conflicts and customer’s concerns.
• Management experience in hiring, firing, training, and disciplining and coaching staff.
• Customer service skills dedicated to providing excellent customer service and improving the customer experience.
• Training or Experience with Bartending
• Strong Communication Skills
• Positive Attitude
• Ability to multitask and provide attention to detail
• Ability to Stand for Long Periods
• Strong Observational Skills
• Conflict Resolution
• Computer Literacy

• Health insurance
• No strict dress code

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