Job Description

Job Description

Job Description

Department: Clinical Informatics
Location: Corporate Office – Customer Care Center / Shannon Bradley
Reports To: Chief Quality Officer
Direct Reports: Clinical Informatics Manager, Health Information Management Manager
Status: Full-Time, Salaried
Category: Administration

At Kintegra, we are committed to transforming healthcare through innovative technology, data-driven insights, and exceptional patient care. As the Director of Clinical Informatics, you will lead a dynamic team that drives impactful changes across our clinical systems and health information management operations. This is a strategic leadership role where your work will directly improve patient care, operational efficiency, and the overall success of our organization.

The Director of Clinical Informatics leads Kintegra’s Clinical Informatics and Health Information Management departments. In this role, you will:

• Design and implement clinical systems and workflows that improve patient care and operational performance.

• Lead enterprise initiatives for clinical documentation standardization and workflow optimization.

• Strategize and optimize processes for records processing and release of information in alignment with federal and state regulations.

• Collaborate with senior leadership and cross-functional teams to align initiatives with organizational goals.

• Oversee budgets, policies, and procedures to ensure efficient and compliant operations.

This is a unique opportunity to shape the future of clinical informatics at a forward-thinking organization.

• Lead change management initiatives to enhance staff productivity, efficiency, quality, population health outcomes, and financial performance.

• Standardize documentation across all clinical platforms (e.g., EPIC, Dentrix) while meeting regulatory and workflow requirements.

• Collaborate with leaders and end users to define solutions that meet the needs of clinicians and support staff.

• Develop and maintain processes to monitor system usage, collect feedback, and continuously improve clinical systems.

• Ensure compliance with all federal, state, and industry regulations regarding health information management.

• Maintain accuracy, reliability, and security of clinical data, including protected health information.

• Lead and develop a high-performing team, including hiring, training, mentoring, performance management, and professional development.

• Manage departmental budgets, resources, and strategic initiatives.

• Foster a positive department culture aligned with Kintegra’s core values.

• Stay current on emerging trends and technologies in clinical informatics and health information management.

• Conduct staff education and training as needed.

• Experience:

  • 7+ years in Nursing or a related healthcare field

  • 5+ years in leadership/management roles

  • Experience with outpatient primary care practices

  • Proven ability to lead system-wide projects across multidisciplinary teams

• Skills:

  • Strong critical thinking, organizational, and communication skills

  • Expertise in healthcare operations and project management

• Education: Master’s degree in Nursing (Nursing Informatics preferred), Health Information Management, or Computer Science

• Licensure/Certification: Registered Nurse (RN)

Kintegra Health Core Requirements

1. Patient First – An approach to care that holds primary, the well-being and desires of the patient.
2. Build not Blame – Focusing first on finding fault with the process rather than the person.
3. Integrity and Honesty – F ostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers.
4. Cooperation and Flexibility – Related to an internal belief that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description.
5. Culturally Sensitive – Always working toward increasing one’s ability to understand, communicate with, effectively interact, and care for people across cultures, while having an acute awareness of one’s own culture.

Kintegra Health is a is a community sponsored, family-centered provider of health care, health education and preventive care services without regard to the ability to pay. We screen potential employees to first ensure alignment with our core requirements followed by the requisite position skills set. In doing so we need staff committed to this mission who do their best to live and work on the characteristics of our core values as we strive to care for ever increasing members of the communities we serve.

Our goals are:

• To provide continuing comprehensive and accessible primary care services to individuals and families of all economic levels within Gaston County.
• To provide primary care services to meet the physical as well as social health needs of individuals and families, promoting health maintenance, providing timely diagnostics, treatment and referral services.
• To emphasize preventive care through patient and community education to help individuals become aware and responsible for their own health behaviors.
• To employ an interdisciplinary team approach in collaboration with other community providers to provide a continuum of appropriate patient/family-oriented care in a cost-effective manner.

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