Job Description

Join to apply for the Real Estate Operations Coordinator role at PLACE .

Your Opportunity

You will grow with the top 1% of real estate professionals in North America. Our proven path gives you models, systems, tools, coaching, training, and accountability to achieve success. In addition to a limitless career growth path, you can earn opportunities for revenue share, growth share, vesting, investing, and potentially become part of our consulting team.

Who Develops You

Team Operator

What You're Great At

You are an organized, methodical, and driven professional with a servant?leaders heart. You excel at creating, implementing, and refining systems. Your attention to detail and high standards are unmatched, and you are focused on protecting the time and resources of both yourself and the rest of the team.

What You'll Do

• Build, implement, maintain, and OWN all systems for delivering excellent internal and external customer service, internal communication, team calendar, company social media presence, office management, client care systems, team retention and recognition, and referrals.
• Support the team growth efforts by posting recruiting ads, calling agent recruits, and scheduling appointments for the Team Operator.
• Create and own systems for maintaining database integrity, holding agents accountable to activities.
• Support the Team Operator by managing emails and staying organized.
• Provide general administrative support for the entire office.
• Own the agent onboarding process, including hosting trainings in person and virtually.
• Follow the systems for our productivity rhythms to ensure agent productivity.
• Plan and execute client events at a high level to drive business referrals.
• Ensure all team receipts are obtained and submit them to the finance team; when reports are generated, find opportunities to reduce expenses.
• Create and maintain the team's operations manual that documents all systems and standards.
• Keep the team leader informed of any challenges and bring potential solutions.
• Commit to weekly 1:1 coaching sessions, PLACE trainings, and Brivity trainings.
• Provide a world?class experience for clients through phone and email on behalf of the team.
• Manage the listing launch and contract?to?close process for all transactions, overseeing a virtual assistant that completes most of the process.
• Coordinate photography, staging, sign installation, and other listing launch functions.
• Act as the liaison between real estate agents, clients, attorneys, title companies, and mortgage brokers.
• Generate reviews and referrals from clients during and after the transaction.

Skills and Character Necessary

• Attention to detail and pride in work.
• Team player.
• Proven ability to lead yourself and others with conviction.
• Self?motivated and proactive.
• Own projects once assigned and follow up with status updates.
• Focus on one task for at least an hour during time blocks.
• Positive and direct communication, written and verbal.
• Problem?solving and critical thinking skills.
• Do whatever it takes mentality.
• Follow current processes, improve them, and create new ones.
• Learning?based and growth?minded.
• Ample organization and time?management skills.
• Concern for doing things the right way.
• Calm and motivated under pressure.
• Patience with a high volume, detailed role.
• Use social media to benefit the company as an ambassador.
• Flexible and tech?savvy.

Required Background

• Prior work history that demonstrates the ability to plug into and improve existing systems and provide enthusiastic support to a team.
• 1+ years of experience in an operations/administrative role, preferably in real estate or a related industry.

Other Details

• Compensation ranges from $45,000?$50,000/year, depending on experience.
• This is an in?office position, Monday through Friday.
• We are excited to meet the person(s) who truly believe they could be a match!

Seniority level

Entry level

Employment type

Full?time

Job function

Sales and Management

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